What we’ve learned as user researchers in DWP
Posted by:
Chloe Westerman and Jo O'Keefe, Posted on:
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Categories:
Business Transformation, Check your State Pension, DWP Digital Capability Building, User research
Chloe Westerman and Jo O’Keefe both recently graduated from the Department for Work and Pensions' (DWP) intensive digital training programme, the DWP Digital Academy. They now work as user researchers on some of DWP's digital projects, such as Check Your State …