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A review of the first cross-government Digital Academy

Posted by: and , Posted on: - Categories: DWP Digital Academy, DWP Digital Capability Building

Sommer and Sandra are graduates of the first cross-government Digital Academy. It was held in February this year, shortly before the Digital Academy celebrated its first birthday. Sandra works in the Legal Aid Agency; and Sommer within the NHS Health …

Digital Academy: Capturing user feedback

Posted by: , Posted on: - Categories: DWP Digital Academy, DWP Digital Capability Building, User research

Ben Holliday recently posted a Digital Academy blog called ‘Understanding the problem’. It’s an introduction to understanding the problem when you’re working with a team on a service in discovery. As well as developing a research plan to get started, …

DWP Digital Academy: our 100th student graduates

Posted by: , Posted on: - Categories: Business Transformation Team, DWP Digital Academy, DWP Digital Strategy

The first DWP Digital Academy in Fulham opened for business on 24 February 2014. It was set up to help us increase our capacity and grow more of our own digital capability across DWP. This week we reached an important milestone as our 100th …

How we're using principles to guide our transformation journey

In my last blog I wrote about Business Transformation in DWP.  We are leading a step change in the way that the whole of DWP operates. That means delivering the policy intent and the service citizens expect from government, in …